Warranty Details

NAC Wire Cable offers lifetime warranties on cables and non-electronic products. If you believe that a product you purchased from us is defective, please call 1-888-275-8755 (toll free)  or 510-264-9988, and we will troubleshoot the problem. If the product is verified to be defective (within the warranty period), we'll be happy to exchange the item for a new one. Please send the product back to our facilities for testing. See our Return Policy & Procedure Details.

**You will be responsible for return freight. NAC Wire Cable will reimburse the replacement freight if the reason for return is product defect/warranty replacement.**

Warranty Period (Starts From The Invoice Date):

  • Cable and non-electronic products: Lifetime Warranty
  • Switches and other electronic products: 1 year
  • Laptop batteries & AC adapters: 6 months
  • Printer toners: 1 year
  • Network racks & accessories: 25 years

Warranty information on specific products is found on each product page. Just search for the product name on our website.

NAC Wire Cable shall under no circumstances be held liable for special, incidental, or consequential damages, including loss of profits, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.

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